We are seeking an IT Generalist to join our team! You will handle a variety of projects to support and improve the organization's network and AV/VTC systems.

Performs a variety of duties in support of end users for IT hardware and/or software.  Under general supervision, this position may require collaboration with technical and managerial staff.  Work methods and/or sequence of work is governed by oral/written instructions and established procedures.

One to two years of experience working as an IT Generalist. Performs a variety of duties in support of end users for IT hardware and/or software. Under general supervision, this position may require collaboration with technical and managerial staff. Work methods and/or sequence of work is governed by oral/written instructions and established procedures.

Responsibilities may include, but are not limited to:

• Video teleconferencing and conference room support.
• Set up and stand by support for Sr. Executives as well as for end users as required.
• Move, add and change and operational telephone and VoIP support
• Basic technical certification, hardware repair, component level knowledge, operating system (Windows, Unix/Linux, Apple) and application knowledge, troubleshooting techniques, physical capabilities to include lifting up to 50 lbs.
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.).
• Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of LM employees on the facility (move PCs and activate data drops in new location). Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.
• Demonstrates excellent Customer Service including project support as directed by LMC management.
• Setup and configure PCs (creating local accounts and acquire static IPs on non-Lockheed Martin Intranet (LMI) networks).
• LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups.
• Demonstrates professional desktop support history with a variety of platforms / systems / applications and tools. Desktop expertise with all aspects of computer functionality, system operation, and infrastructure including, but not limited to:
• Network protocol.
• Strong ICMS (Install, configuration, move, surplus) and network experience.
• Evaluates and tests software programs to verify functionality according to specifications and standards.
• Demonstrates excellent Customer Service

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,with matching)
• Life Insurance Plan
• PTO
• Short Term & Long-Term Disability
• Internet & Phone Allowance (for applicable roles)
• Wellness Resources (EAP)
• Pet Insurance
• Work-Life balance
• Flexible Hours
• Full-Time Permanent Positions

JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients’ needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council.

We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,with matching)
• Life Insurance Plan
• PTO
• Short Term & Long-Term Disability
• Internet & Phone Allowance (for applicable roles)
• Wellness Resources (EAP)
• Pet Insurance
• Work-Life balance
• Flexible Hours
• Full-Time Permanent Positions

JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients’ needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council.

We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.