We are looking for a Systems Analyst and Administrator – Server team to join our team.   Position Overview: This is a critical position within the Server organization.  This position will handle Enterprise Systems administration.  This position will work closely with the Infrastructure Team, external areas, key customers and other IT teams as well.  This position may also be responsible for managing projects.    Key Responsibilities: - Microsoft server security, critical updates and vulnerability patching - Server hardware build and configuration, maintenance, and troubleshooting - Server virtualization conversion - Server inventory tracking, reconciliation, and surplus management - Active Directory administration, account, and security group management - Exchange Server administration, mailbox, and email group management - Azure Administration and management - Analyzes development and implementation requirements and makes appropriate modifications to existing systems and prepares specifications based on customer requests. - Performs needs assessment and recommends or develops system improvements and prepares related documentation. - Participates in a variety of special projects related to Information Technology - Demonstrates excellent communication and interpersonal skills as applied to interaction with coworkers, supervisors, the county departments, etc. sufficient to exchange or convey information and to receive work direction.  Qualifications: - Bachelor's Degree in a related field and three years of professional level systems administration and/or systems experience; or an equivalent combination of experience sufficient to successfully perform the essential duties of the job such as those listed above. - Minimum 2 years of experience in supporting local and wide area networks in a medium to large technical environment. - Background Check  Preferred Experience:  - 3+ years of experience managing and configuring server hardware. - Operational knowledge of Exchange Online and Microsoft O365 - Operational knowledge of Microsoft operating systems - Functional knowledge of Microsoft Windows Server 2012, 2016, 2019, 2022, Exchange Server, Windows applications - Knowledge and understanding building, maintaining, and monitoring Windows servers. - Operational and functional knowledge with HP server hardware and VMWare Virtual Servers - Knowledge and Understanding of Vulnerabilities and Remediation in the Windows Server Operating System Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, with matching) - Life Insurance Plan - PTO - Short Term & Long-Term Disability - Internet & Phone Allowance (for applicable roles) - Wellness Resources (EAP) - Pet Insurance - Work-Life balance - Flexible Hours - Full-Time Permanent Positions JW is a full-service IT Solution Provider assisting schools and private organizations with strategic and innovative IT-related projects. We take the time to learn about our clients to develop, implement, and monitor the projects to which we are contracted.  ​JW is a certified small, woman, minority-owned business through the National Minority Supplier Development Council.   

We are looking for a Technical Trainer to join our team.   Position Overview: The Technical Trainer will be responsible for developing and deploying a technical training program for client employees based on the software, systems, and equipment utilized within our organization. The responsibilities of the Technical Trainer will include developing a training plan and curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine overall effectiveness of the program.   The Technical Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, they must be an excellent communicator and be able to explain complex subjects in a clear and interesting way.   Key Responsibilities:   - Prepare technical training programs according to organizational - Assist in design of computer-based and multimedia curriculum and determining course content according to objectives. - Create training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) and classroom agendas. - Produce training schedules and - Determine system utilization requirements by researching and testing - Conduct training sessions, webinars, workshops , in groups or individually, in-person or virtually. - Keep and report data on completed courses, issues, - Observe and evaluate results of training program to determine overall effectiveness of - Continuously enhance technical instructional delivery and presentation - Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses. - Ensure the quality and consistency of course content throughout a course life - Identify areas where departments can make more effective use od SharePoint, Teams, and Office365 - Maintain an awareness of Office365 roadmap and - Provide support for end user applications as   Qualifications:   - CTT+ (Certified Technical Trainer) Certification - 3 years of equivalent work experience. Preferred Experience:   - 5 years of equivalent work experience. - Degree in information technology or a computer sciences-related field. - MCT (Microsoft Certified Trainer) Certification. - Experience assessing training needs. - Experience developing, implementing, and evaluating training programs for a large - Experience planning and preparing instructional courses and deploying training programs for trainees in single and groups. - Knowledge of modern training techniques and tools in technical - Strong working knowledge in Microsoft Office365 Suite of Products including, but not limited to Microsoft Teams and OneDrive. - Expert in Windows 11 and Microsoft - Familiar with Mobile User Interfaces: Apple iOS and - Familiar with Microsoft SharePoint 365 OnPrem/Online. - Knowledge of key-end user scenarios and technical architecture for Office365, Teams, SharePoint, and other Office 365 products. - Skilled in planning, coordinating, and leading training - Outstanding communication skills and comfortable speaking to - Excellent organizational and time-management - Strong listening, presentation, and interpersonal - Ability to conduct research into a wide range of computing issues as - Ability to analyze target audience and to present ideas in user-friendly - Good understanding of the organization’s goals and - Highly self-motivated and - Exceptional customer service - Excellent writing and grammatical - Excellent organizational skills and attention to - Ability to present complex data in clear, concise - Ability to meet deadlines and to work - Proficient with Microsoft Office Suite or related   Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, with matching) - Life Insurance Plan - PTO - Short Term & Long-Term Disability - Internet & Phone Allowance (for applicable roles) - Wellness Resources (EAP) - Pet Insurance - Work-Life balance - Flexible Hours - Full-Time Permanent Positions JW is a full-service IT Solution Provider assisting schools and private organizations with strategic and innovative IT-related projects. We take the time to learn about our clients to develop, implement, and monitor the projects to which we are contracted.  ​JW is a certified small, woman, minority-owned business through the National Minority Supplier Development Council.   

We are seeking a Senior Network Technician to join our team! You will help support and maintain company network infrastructure.   Senior Network Technician - Five years or more of experience as a Network Technician with at least a CCNA or CCNP. Performs identified Move/Add/Change (MAC) activity to include all required network modifications both physical and logical. May include moving/adding connection in network closet and terminating port connections at the end location (desk/office/conference room, etc.). May include necessary changes within the switch to accommodate port activation. - Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties to include customer contact, problem identification, and research, taking corrective action, acquiring additional support, documentation, and problem closeout. - Support other network personnel as required with the installation/modification of network infrastructure and components. Support during off-hours and weekends may be required for maintenance windows and break/fix. - Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. May perform first- and/or second-level problem determination first level is help desk. Interfaces with users and/or network vendors. - Sets up and tests a variety of systems and hardware components prior to field deployment. Analyzes failed equipment according to established methods or procedures and determine whether equipment is repairable in-house or must be returned to the vendor for repair. Performs standard repairs and tests of components or equipment that can be repaired in-house. Tests incoming repaired items from vendor to ensure that repairs were properly done. Ensure compliance with standard IT security rules and regulations Primary Skills - Physically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets including: - Logically configure network switches and tools/testing devices. - Complete patching of circuits into switches. - Perform network closet clean-up, switch port optimization, and survey work as needed. - Monitor and take appropriate action from network alerts generated from management tools. - Perform advance Cisco switch configuration from command line layer 2 and layer 3 configurations involving expert knowledge of the Cisco IOS IN AN ENTERPRISE environment. This includes knowledge of HSRP, RPVST, EIGRP, BPDUs, Vlans, Trunks, and VTP. Working experience of at least 3 years of hands on. - Advanced trouble shooting of complex switching problems for Spanning tree, vlans, ether channel and layer 3 routing protocols OSPF, EIGRP and BGP. - Work with facilities for new build outs of office spaces and new site for Network cabling Fiber , cooper, power, cabinets, racks and data closets. Work on budgeting , pricing out quotes and comparing quotes from cabling / electrical venders. This will include interacting with the customer and venders on a daily basis. - Over 3 years Working experience of Cisco Wireless support of WAPs and WLCs in lightweight mode running multiple SSIDs and WLANS. - Advanced knowledge of Single mode, Multimode fiber , cooper cat 6 and other layer 1 cabling trouble shooting including use of TDR and Fluke testers. Additional Skills & Experience - Administer ITSM / Service Now network ticket queue. Respond, update, and close Remedy incident tickets (break/fix and service requests). - Support network break/fix actions to restore service to customers. Meet network SLA and performance measurements. - Provide customer interface communication skills. Take initial Tier 1 calls from customers and/or help desk. - Administer network asset tool to help assist in data integrity. - Administer network drawings and documentation tools. - Support after-hour network change control maintenance windows as needed. - Assist with other network personnel to maintain well organized network equipment storage areas. - Assist with network equipment RMA activities as needed. - Update and maintain AutoCAD and Visio drawings.

We are looking for an Oracle ERP Manager to join our team.   Position Overview: JW is seeking a highly skilled and motivated Oracle ERP Manager. The Oracle ERP Manager will be responsible for leading and mentoring the ERP Oracle team in a fast-paced and evolving environment. The primary responsibility will be the successful implementation of the Oracle Fusion Cloud Solution. Additionally, this position will oversee projects and be accountable for the planning and management of the team's budget, contracts, and software licenses.    Key Responsibilities: - The Oracle ERP Manager will be responsible for leading and mentoring the ERP Oracle team in a fast- paced and evolving environment. - The primary responsibility will be the successful implementation of the Oracle Fusion Cloud Solution at Gwinnett County Government - Provide direction in the development, implementation, support, and operations of the Oracle Fusion Cloud Solution - Deployment, configuration, and maintenance of the Oracle Fusion Cloud - Development and oversight of change management processes - Manage county-wide information systems, projects, functions, and resources. - Evaluate technology solutions, embrace innovation, and improve service delivery. - Facilitate projects between end users and the department. - Perform complex IT work and contribute to management team meetings. - Develop policies, procedures, and technical standards. - Collaborate with other IT sections to determine organizational goals. - Prepare reports, proposals, and documentation related to IT plans and achievements. Qualifications: - Bachelor's degree in computer science, information systems, or a related field - Completed at least two documented full-lifecycle implementations of Oracle Fusion Cloud - With over ten years of practical experience in Oracle ERP systems, and a minimum of 5 years in a similar leadership role. - Knowledge of all phases of software development including requirements/story gathering, analysis, solution design, development, testing (unit, integration, end-to-end user), implementation, and support - Prior work experience in local and/or state government roles  Preferred Experience:  - Hands-on experience with large-scale Oracle Fusion Cloud Solution implementations - Five or more years of Oracle Fusion Cloud Solution management experience - Experience migrating from SAP to Oracle ERP - Experience working with and integrating with third-party applications. - Hands on experience with data conversion strategies - Direct experience with Oracle Autonomous data Warehouse Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, with matching) - Life Insurance Plan - PTO - Short Term & Long-Term Disability - Internet & Phone Allowance (for applicable roles) - Wellness Resources (EAP) - Pet Insurance - Work-Life balance - Flexible Hours - Full-Time Permanent Positions JW is a full-service IT Solution Provider assisting schools and private organizations with strategic and innovative IT-related projects. We take the time to learn about our clients to develop, implement, and monitor the projects to which we are contracted.  ​JW is a certified small, woman, minority-owned business through the National Minority Supplier Development Council.